Terms of Service

Welcome to Propely. These Terms of Service govern your access to and use of our website, software, and related services. By accessing or using our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree to these terms, please do not use our platform.

1. Acceptance of Terms

By accessing, browsing, or using this website and our property management services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.

2. Description of Services

Propely provides a comprehensive suite of tools for property managers, landlords, and real estate professionals, including:

Property listing and management tools
Tenant screening and background checks
Lease management and document storage
Maintenance request tracking
Financial reporting and analytics
Tenant communication portals
Payment processing services

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. User Accounts

To access certain features of our services, you may be required to create an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Keep your password secure and confidential
Notify us immediately of any unauthorized access
Be responsible for all activities under your account

You must be at least 18 years old to create an account. We reserve the right to suspend or terminate accounts that violate these terms.

4. User Conduct and Responsibilities

You agree not to use our services to:

Violate any applicable laws, regulations, or ordinances
Infringe upon the rights of others, including intellectual property rights
Transmit fraudulent, deceptive, or misleading information
Distribute spam, malware, or harmful code
Interfere with or disrupt our servers or networks
Attempt to gain unauthorized access to our systems
Harass, threaten, or harm other users
Post false, inaccurate, or defamatory content
Use our services for illegal property transactions

5. Payments and Billing

Certain features of our services require payment of fees. By subscribing to paid services, you agree to:

Pay all applicable fees as described on our pricing pages
Provide valid payment information and authorize charges
Understand that fees are non-refundable except as required by law
Allow automatic renewal unless cancelled before the billing cycle
Notify us of any billing errors within 30 days

We may change our fees at any time with reasonable notice. Continued use after fee changes constitutes acceptance of the new fees.

6. Intellectual Property

Our services and their original content, features, and functionality are owned by Propely and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any content you submit, post, or display through our services. By submitting content, you grant us a license to use, store, and display that content in connection with providing our services.

You may not copy, modify, distribute, sell, or lease any part of our services without our express written permission.

7. Disclaimers and Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:

Warranties of merchantability or fitness for a particular purpose
Warranties that services will be uninterrupted or error-free
Warranties regarding the accuracy or completeness of information
Warranties that results will be achieved from use of services

We do not warrant that tenant screening results are complete or that properties meet any particular standard.

8. Limitation of Liability

To the maximum extent permitted by law, Propely shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:

Loss of profits, data, or business opportunities
Personal injury or property damage
Errors, mistakes, or omissions in content
Unauthorized access to or alteration of your data
Disputes between landlords and tenants
Any conduct or content of third parties on our platform

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including:

Breach of these Terms of Service
Suspected fraudulent or illegal activity
Extended periods of inactivity
Technical or security issues

Upon termination, your right to use our services will immediately cease. Provisions that should survive termination include intellectual property, disclaimers, and limitation of liability.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the state where our company is headquartered, without regard to its conflict of law provisions.

Any disputes arising from these terms shall be resolved in the courts located in that jurisdiction. You agree to submit to the personal jurisdiction of such courts.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes by:

Posting the new terms on this page
Updating the "Last Updated" date
Sending email notification to registered users

Your continued use of our services after changes constitutes acceptance of the new terms.

12. Contact Information

For questions about these Terms of Service, please contact us:

Email: hello@propely.site
Website: propely.site

Table of Contents